Best Western Roker Hotel - Sunderland

Roker Terrace Sunderland, Tyne And Wear Uk, Sunderland, United Kingdom, SR6 9ND  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Roker Hotel - Sunderland

 Paid Wi-Fi
 Free parking
 24-hour

24-hour reception

 Fitness/Gym

Exercise gym

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Meeting/Banquet facilities

 No Smoking

Non-smoking rooms

Overview

Best Western Roker Hotel is located in a beach area of Sunderland in close proximity to Customs House, Sunderland Museum & Winter Gardens and Stadium Of Light. The stylish hotel was built in 1842 and refurbished in 2011.

The city center is 30 minutes' walk of the property.

This hotel is conveniently placed close to bars and restaurants.

Newcastle airport can be reached in 25 minutes by car from Best Western Roker Hotel.

Rooms

All en-suite rooms including Modern Twin Room and Small Double Room are fitted with cable TV, free Wi-Fi, a trouser press, coffee/tea makers and a telephone. Most rooms offer a fantastic view, overlooking the North Sea and North Sea Coast. A shower, a bathtub and a hairdryer can be found in all bathrooms.

Eat & Drink

The pizza restaurant amazes guests with fine authentic dishes in a contemporary atmosphere. The traditional bar serves a selection of spirits, tea and coffee.

Services

Business facilities at Best Western Roker Hotel include a photocopier, a meeting room and a copier.

Relax

Best Western Roker Hotel also offers cots and a game room for guests staying with children.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2011.  Number of rooms:   43.

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Facilities

General

  • Paid Wi-Fi
  • Indoor parking
  • Free parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator

Sports & Fitness

  • Exercise gym

Services

  • Room service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar

Meeting facilities

  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Game room

Leisure facilities

  • Garden area

Room view

  • Sea view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Bottled water
  • Separate sitting area
  • Terrace
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • Maximum capacity of cribs in a room is 2. 

How to reach hotel

hotel Best Western Roker Hotel - Sunderland Sunderland location
Show big map »

Hotel Address:

Roker Terrace Sunderland, Tyne And Wear Uk, Sunderland, United Kingdom, SR6 9ND

Get directions
City Center
  • Sunderland
    2.4 km
Airports
  • Bus stop
    11.0 km
Restaurants
  • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
    20 m
  • R Bar (cuisine: British)
    180 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    43

Hotel Awards

UKHOTEL AWARDSRecommendedSunderlandBest Western Roker

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Roker photos Room
Small Double Room
Bed type: Double bed
Size: 10 m²
Check Prices
  • Shower
— Less information+ More information
Room facilities
    Best Western Roker photos RoomBest Western Roker photos RoomBest Western Roker photos Room
    Standard Twin Room
    Bed type: 2 Single beds or Double bed or Twin beds
    Size: 1 m²
    Check Prices
    • Shower
    — Less information+ More information

    Standard Non-Smoking Room with Two Twin Beds

    Room facilities
      Best Western Roker photos RoomBest Western Roker photos RoomBest Western Roker photos Room
      Executive Double Room
      Bed type: Double bed
      Size: 1 m²
      Check Prices
      • Shower
      — Less information+ More information

      Non-Smoking Executive Room with One Double Bed

      Room facilities

        How to reach hotel

        hotel Best Western Roker Hotel - Sunderland Sunderland location
        Show big map »

        Hotel Address:

        Roker Terrace Sunderland, Tyne And Wear Uk, Sunderland, United Kingdom, SR6 9ND

        Get directions
        City Center
        • Sunderland
          2.4 km
        Airports
        • Bus stop
          11.0 km
        Restaurants
        • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
          20 m
        • R Bar (cuisine: British)
          180 m
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2011
        • Number of rooms:
          43

        Hotel Awards

        UKHOTEL AWARDSRecommendedSunderlandBest Western Roker

        According to guest reviews, the hotel has been rated as
        Best 3 Star Hotels in United Kingdom

        Use Badge

        Best Western Roker Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Popular areas

        • City Center - 2.3 km

        Places of interest

        • St Peters Church - 1.3 km
        • Sunderland Catholic Club Ltd - 2.3 km

        Amusement

        • Fulwell Amusements - 900 m
        • Seldons Leisure World - 1.2 km
        • Go Bananas - 1.2 km
        • Jet Amusements - 1.3 km
        • Empire Sunderland - 1.9 km
        • Empire Cinemas Ltd - 1.9 km
        • Rileys American Pool & Snooker Club - 2.3 km
        • Mecca Bingo Ltd - 2.3 km
        • Quicksilver - 2.4 km
        • Gala Clubs - 3.0 km
        • Snooker Pool Hall Cheemas American Pool & Snooker - 3.0 km
        • Mason Amusements - 3.5 km

        Stadiums

        Museums

        • Queen Street Masonic Heritage Centre Ltd - 1.3 km
        • National Glass Centre - 1.3 km
        • Sunderland Museum - 2.6 km

        Theaters

        • The Theatre Restaurant - 2.1 km
        • Sunderland Empire Theatre - 2.4 km

        Local attractions

        • Monkwearmouth Station Museum - 1.7 km
          North Bridge Street, Sunderland
        • Mowbray Park - 2.5 km
          Burdon Rd, Sunderland
        • Ryhope Engines Museum - 6.5 km
          Waterworks Road, Sunderland
        • Sunderland Museum & Winter Gardens - 2.4 km
          Burdon Road, Sunderland
        • Marsden Beach - 6.4 km
          Marsden, South Shields

        Near the hotel

        • Roker Park Conservation Area - 350 m
          Roker Park Road, Sunderland
        • National Glass Centre - 1.3 km
          Liberty Way, Sunderland

        Restaurants nearby

        • Tavistock Thai China - 20 m

          Address: Roker Terrace - Best Western Roker Hotel
          Phone: 0191 567 1786

          62% likes this, based on 98 reviews
          Cuisine: Thai, Asian fusion, Chinese
          Price Range: GBP 26 - GBP 51

        • The Harbour view pub - 320 m

          Address: Harbour View

          74% likes this, based on 30 reviews
          Cuisine: English

        • MarinaVista Ristorante - 500 m

          Address: 3rd Floor, Marine Activity Centre
          Phone: (0191) 510 0600

          60% likes this, based on 84 reviews
          Cuisine: Italian, Mediterranean, Vegetarian
          Price Range: GBP 1 - GBP 25

        • R Bar - 180 m

          Address: Roker Terrace, Best Western Roker Hotel, Sunderland, Tyne & Wear, SR6 9NB

          74% likes this, based on 21 reviews
          Cuisine: British

        • The Snow Goose - 450 m

          Address: Marine Activities Centre

          75% likes this, based on 31 reviews
          Cuisine: British

        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2011
        • Number of rooms:
          43

        Hotel Awards

        UKHOTEL AWARDSRecommendedSunderlandBest Western Roker

        According to guest reviews, the hotel has been rated as
        Best 3 Star Hotels in United Kingdom

        Use Badge

        Hotels nearby
        Roomzzz Newcastle
        4 stars
        17 km
        Cities nearby

        Best Western Roker Reviews

        Guest reviews are submitted by our customers after their stay at Best Western Roker

        Average guest rating

        6.6out of 10
        Good
        Based on 92 reviews

        Guest reviews

        • Single
          5.0

          I chose it because I could walk to and from metro (bit of exercise b4 n after work). The Italian restaurant is good, felt comfortable eating there alone. Good to get free Internet (this time I had reception - unlike in room last time I stayed).

          I've stayed twice and both times the shower was leaky, the room was too hot and leaving window open let in too much noise. Hotel generally v noisy, v creaky floors, no soundproofing. Cleaner changes towels everyday despite my hanging them up neatly, not Eco friendly. No recycling bins. Reception is slow, always a wait

        • Group of friends
          5.4

          The food was very good

          One of our rooms was in the basement and was not up to the standard of rooms normally given

        • Group of friends
          9.2

          The reception staff were very very accommodating and moved 3 of us to the family room which had lots more space. Also breakfast staff again were very lovely as we were in a rush once more to join a queue very early for a concert. They served us very quickly and they were all very friendly.

          ...the only problem I had was being woken at 4.30am by a crying toddler.... To whom no one seemed to go to to comfort..... For 2 hrs! Not the fault of the hotel I know.

        • Couple
          6.4

          The bar area was nice and hotel on sea front and short taxi ride from sunderland nightlife

          Worst thing about my stay was the poor breakfast, no beans, eggs toms left, when we arrived and took a while to b replaced warm oj. we also dined at the thia china on the evening of our stay and the amount of time we waited for out meal was unreal about an hour between starter and main

        • Older travelers
          5.8

          Bar and catering staff helpful and friendly. Reception staff were under training and were unable, without consulting a more experienced staff member, to answer even the simplesrt question. Not a complaint, as we all have to learn when starting a new job. Parking was ample and the location is excellent.

          Our room, no 123. It was far too small for two guests, as was the bed. The room was clearly intended for one person, as there was only one set of towels. When the towels were changed on our second day, we were again supplied with only one set, as presumably this is the normal practice for the chambermaid servicing room123. We felt the charge for room 123 was far too high for the space and comfort it offered. The continental breakfast was extremely poor with very little choice. The 'full breakfast' appeared to be OK, but we never eat a 'full breakfast'. If you advertise a continental breakfast, then you ought to provide one.

        • Single
          10.0

          very clean,comfortable room and the staff could not have been more helpful,had a very enjoyable stay,will be going back when i visit sunderland next spring.

          no problems with anything apart from the north east weather!

        • Older travelers
          7.0

          Nice modern rooms and the whole hotel looks refurbished. Room size sufficient. Bathroom size also very good.

          No shampoo in bathroom.

        • Older travelers
          5.4

          Location

          Noise from music in bar until 0115 am (no notification on website or by reception on arrival)

        • Couple
          7.0

          Very nice decor, and close to Roker Beach so had a nice view. Staff were extremely friendly and helpful. Parking was available onsite which was a bonus. Hotel had free Wi-Fi also. Breakfast was a full english buffet which was really good.

          Chose this hotel to get a sea view, however room I actually got was down in the basement somewhere, which was not a big deal as it was a 1 night stay but would suggest anyone else booking to phone in advance to ensure you get a room with a decent view - then it would be worth the price you pay for a double room. Also expect it to be busy during holidays as they seem to use the hotel as a wedding venue.

        • Older travelers
          7.4

          Stayed in the executive premier room with sea views and breakfast. Lovely room, super breakfast and stunning view, lived up to expectations. First class 3 star hotel. Recommended. If you want to delve a little deeper, some of the diy maintenance around the hotel could do with a little updating.

          There was nothing we could fault, you get what you pay for and it's a very good 3 star hotel.

        • Group of friends
          9.2

          Everything except, see below

          Room was far too hot. No radiators on but hot water pipes running through room all time. All of our party said the same thing

        • Single
          4.2

          Definitely does not deserve its 3 stars and poor vitrine for Best Western. It is a good hotel for those wanting to experience a local pub (part of same building) and ambiance but definitely not for business traveller.

        • Older travelers
          7.8

          Location superb and service and facilities excellent

        • Single
          8.8

          Friendly staff, pleasant room, good breakfast, very good value.

        • Single
          8.2

          I like the hotel rooms. Breakfast is good. The dining staff are excellent.

          I booked a wake up call and didn't get it, so could have overslept.

        How to reach hotel

        hotel Best Western Roker Hotel - Sunderland Sunderland location
        Show big map »

        Hotel Address:

        Roker Terrace Sunderland, Tyne And Wear Uk, Sunderland, United Kingdom, SR6 9ND

        Get directions
        City Center
        • Sunderland
          2.4 km
        Airports
        • Bus stop
          11.0 km
        Restaurants
        • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
          20 m
        • R Bar (cuisine: British)
          180 m
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2011
        • Number of rooms:
          43

        Hotel Awards

        UKHOTEL AWARDSRecommendedSunderlandBest Western Roker

        According to guest reviews, the hotel has been rated as
        Best 3 Star Hotels in United Kingdom

        Use Badge